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66 results

  • Lift Maintenance and Breakdown Policy

    We are working with local residents to develop our Lift Maintenance and Breakdown Policy. Sandwell Council is responsible for maintaining their passenger lifts and ensuring their safe operation through regular inspections and examinations This policy outlines our responsibilities for ensuring passenger lifts are regularly serviced, thoroughly inspected, tested, and efficiently repaired, while keeping clear and accurate records. This policy will also outline... More
    Opened 5 February 2025

  • Housing Repairs and Maintenance Policy

    We are working with local residents to develop our Housing Repairs and Maintenance Policy. Sandwell Council is committed to ensuring the safety, security, and comfort of our tenants and leaseholders by providing well-maintained, high-quality homes. We want to make sure that the effect is positive and that our repairs services are easy to use and worthy of our resident’s trust. We are dedicated to treating residents with fairness, respect, and dignity,... More
    Opened 5 February 2025

  • Complaints Compensation Policy

    We are working with local residents to develop our Complaints Compensation Policy. The aim of this policy is to provide a framework for offering compensation to tenants and residents where appropriate. To offer reasonable compensation to tenants and residents who have been affected by failures in service, and to restore residents to the position they would have been in had the service failure not occurred. This policy has been created to provide clarity... More
    Opened 5 February 2025

  • Rechargeable Repairs Policy

    We are working with local residents to develop our Rechargeable Repairs Policy. This policy explains how Sandwell Council manages rechargeable repairs. The main aims of this document are to: Outline the process for charging tenants for repairs caused by damage or neglect (whether intentional or accidental) while excluding normal wear and tear. Ensure repair costs are recovered fairly and efficiently, helping the Council manage its housing services... More
    Opened 5 February 2025

  • Your views on Chemist Services in Sandwell

    Every 3 years we have to review Chemist Services in Sandwell, as part of our Pharmaceutical Needs Assessment (PNA). More
    Closed 7 February 2025

  • Event timings survey

    We are conducting a survey as part of Sandwell Business Growth to gather valuable insights from local businesses about the best times to host events. Your feedback will help us understand the most convenient time slots for events, ensuring we can create opportunities that suit your business schedule and maximise attendance. Whether you're a small start-up, or an established enterprise, your input is essential for us to plan future events that are engaging and accessible to all. More
    Closed 9 February 2025
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