Residents were invited to share their views on the proposed E-Bike and E-Scooter Policy, which outlines the council’s approach to managing the use, storage, and safety of e-bikes and e-scooters within council-owned accommodation.

We held a resident engagement session to discuss the proposed policy and gather feedback on key issues, including fire safety, storage, and appropriate use.

Residents expressed concerns about the fire and safety risks associated with e-bikes and e-scooters, particularly within residential properties and communal areas. Concerns were raised about the potential for serious incidents, with one resident sharing an example of property damage caused by an e-bike.

Respondents highlighted the need for clear guidance within the policy on which types of e-bikes and e-scooters are safe to purchase, use and store, including reference to safety standards and manufacturers.

Residents also raised questions about whether a single policy should cover e-bikes, e-scooters, and mobility scooters. There were concerns about how any proposed measures would be enforced, including suggestions for a registration system and the role of CCTV.

Additional feedback included the importance of ensuring the policy covers visitors, the consideration of Portable Appliance Testing (PAT) for these devices, and the need to explore alternative storage options if restrictions are introduced.

While safety concerns were prominent, residents also recognised that e-bikes and e-scooters can provide an affordable and environmentally friendly mode of transpor

We have reviewed the policy to strengthen guidance on fire safety risks and to ensure clearer information is provided on the safe purchase, use, and storage of e-bikes and e-scooters.

We have clarified the scope of the policy, including how it applies within council-owned properties and to visitors, and considered the role of safety measures such as PAT testing.

We have also considered the balance between safety concerns and the benefits of e-bikes and e-scooters as a sustainable transport option. Challenges around enforcement, storage provision, and resource constraints have been acknowledged and factored into the policy review.

Amendments have been made where appropriate, and all feedback from the engagement session has been considered in refining the final version of the policy.