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78 results

  • Housing Repairs and Maintenance Policy

    We are working with local residents to develop our Housing Repairs and Maintenance Policy. Sandwell Council is committed to ensuring the safety, security, and comfort of our tenants and leaseholders by providing well-maintained, high-quality homes. We want to make sure that the effect is positive and that our repairs services are easy to use and worthy of our resident’s trust. We are dedicated to treating residents with fairness, respect, and dignity,... More
    Closed 5 March 2025

  • Complaints Compensation Policy

    We are working with local residents to develop our Complaints Compensation Policy. The aim of this policy is to provide a framework for offering compensation to tenants and residents where appropriate. To offer reasonable compensation to tenants and residents who have been affected by failures in service, and to restore residents to the position they would have been in had the service failure not occurred. This policy has been created to provide clarity... More
    Closed 5 March 2025

  • Rechargeable Repairs Policy

    We are working with local residents to develop our Rechargeable Repairs Policy. This policy explains how Sandwell Council manages rechargeable repairs. The main aims of this document are to: Outline the process for charging tenants for repairs caused by damage or neglect (whether intentional or accidental) while excluding normal wear and tear. Ensure repair costs are recovered fairly and efficiently, helping the Council manage its housing services... More
    Closed 5 March 2025

  • LGBTQ+ Needs & Challenges 2024

    Sandwell Council Public Health want to find out more about the needs and experiences of the LGBTQ+ community. This survey is aimed at members of LGBTQ+ community aged 50+, specifically following on from the Sandwell LGBTQ+ Community Health Needs Report recommendations. Your responses will help us understand the lived experiences of LGBTQ+ community in Sandwell, what is working well, what we can improve and overall, how we can better meet the existing needs and amplify... More
    Closed 17 March 2025

  • Tipton Town Centre (Public Realm)

    In the 2023 Spring Budget statement it was announced that Sandwell had been successful and was awarded £20m in Levelling Up funding to deliver 65 new affordable homes. The project will involve the redevelopment of under-utilised and lower quality residential and commercial premises which will be redeveloped to deliver new high-quality residential properties. As well as public realm improvement around the town centre. The initial proposals seek to deliver the following outputs:... More
    Closed 21 March 2025

  • Purchasing of Alcohol and Vapes

    We have developed a survey to understand if and how young people are buying alcohol and vapes in Sandwell. If you are aged 11 to 17, help us by sharing your experiences on this topic. The survey is anonymous and voluntary. The information will be shared within the council, but individuals will not be identified. More
    Closed 24 March 2025

  • Magic Notes

    What is Magic Notes? Your social worker might ask to record your conversation using a tool called ‘Magic Notes’ Magic Notes is a secure and innovative tool used to accurately and unbiasedly transcribe meetings and create first-draft write-ups. This tool helps ensure clarity and consistency in our records while respecting the confidentiality and rights of all participants. More
    Closed 18 April 2025

  • Good Neighbourhood Management Policy

    We are working in partnership with local residents to develop our Good Neighbourhood Management Policy. This Policy outlines what constitutes being a good neighbour, and to outline Sandwell Council’s commitment to ensure good neighbourhood management to support tenants and residents across the Sandwell Borough. Please take the time to read the draft policy before responding. Comments are invited on the consultation by 28th April 2025. Your responses to... More
    Closed 28 April 2025

  • Tenancy Fraud Policy

    We are working in partnership with local residents to develop our Tenancy Fraud Policy. Social housing is in short supply and Sandwell Council is committed to making sure that our homes are lived in by those who need them most and by those they are intended for. We recognise that tackling fraud is an effective way to achieve this and a Tenancy Fraud Policy will provide an overarching framework for the Housing Service. This policy sets out Sandwell Council’s stance... More
    Closed 28 April 2025

  • Tenancy Sustainment Policy

    We are working in partnership with local residents to develop our Tenant Sustainment Policy. The Tenancy Sustainment Policy details Sandwell Council’s approach for helping residents effectively manage and maintain their council tenancies. It establishes frameworks to identify vulnerable households, provide support for those facing difficulties, and connect them with a variety of advocacy services offering advice and assistance. The policy also seeks to prevent homelessness... More
    Closed 28 April 2025

  • Domestic Abuse Policy

    We are working with local residents to develop our Domestic Abuse Policy. This policy outlines how Sandwell Council’s Housing service will provide assistance and support to individuals who are experiencing, or at risk of, domestic abuse. The policy also details how the council, through collaboration with victims and other support agencies, will work to ensure the safety and security of domestic abuse victims and their families, while also taking action to... More
    Closed 28 April 2025

  • We Are Sandwell Awards 2025

    The nominations for the are now open! This is a fantastic opportunity to give a team or a particularly show-stopping colleague the recognition they deserve for their hard work over the past 12 months and celebrate the exceptional contributions of colleagues who live our values and behaviours every day. Anyone can nominate an individual or team by completing the nomination form. The closing date for nominations is 7 May. The winners will be announced at the We Are Sandwell Awards on... More
    Closes 7 May 2025

  • Towns Fund West Bromwich Connected: Spon Lane Cycle Route

    Sandwell Metropolitan Borough Council is excited to share with you proposals to construct a cycle track from Kelvin Way to National Cycle Route 81 on the towpath on the Birmingham Canal along Grice Street and Spon Lane. This follows the receipt of funding from the Ministry of Housing, Communities and Local Government, called the Towns Fund. It is hoped that the fully segregated cycle route and improved footways and crossings will give residents the confidence to embed cycling and... More
    Closes 9 May 2025

  • Suggest a Topic for Scrutiny in 2025/26

    We would like to hear your suggestions on what you think our scrutiny boards should look at in 2025/26. Scrutiny is the process where decision makers are held accountable for their decisions. It's like a system of checks and balances to ensure they are serving the community effectively, and is carried out in a variety of ways:- Examining decisions before they are implemented. Reviewing and developing council policies. ... More
    Closes 9 May 2025

  • Benefits and Debt Advice - Service Review Online Survey

    Sandwell Council is currently reviewing how Benefits and Debt Advice is provided across the borough. We want to make sure that support is available to maximise your income if and when you need it. More
    Closes 30 May 2025

  • Proposed modifications to the Sandwell Local Plan (Regulation 19)

    We want your views on the soundness and legal compliance of proposed main modifications to the Sandwell Local Plan! The Sandwell Local Plan was submitted to the Secretary of State for independent examination on 11 December 2024. This followed three periods of public consultation in 2023 and 2024. Sandwell Council is proposing three modifications to the Local Plan which are necessary to ensure it is found sound at examination. Allocating part of Rowley Regis Golf Course... More
    Closes 9 June 2025

  • Consultation on Sandwell Council's Scrap Metal Policy

    Sandwell Council's proposed Scrap Metal Policy outlines the requirements of the Scrap Metal Dealers Act 2013, it aims to set out how the council will undertake its role in the administration and enforcement of the Act. The policy will provide guidance to new applicants and set out requirements for existing licence holders. Once published the Council will review the policy every three years. More
    Closes 17 July 2025

  • Sandwell Start Up Hub Survey

    We value your feedback! The Sandwell Start-Up Hub is dedicated to supporting entrepreneurs and small businesses in Sandwell. Your input is essential in helping us understand how well we are meeting your needs and where we can make improvements. This survey aims to gather your thoughts on your experience using the Hub and the support you've received so far. Your feedback will help us: Identify what’s working well. Address any challenges you may have encountered. ... More
    Closes 31 December 2025
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