Residents and community groups were asked for their views on our Mobility Scooter Policy, which is being revised. The policy sets out the council’s approach to promoting the use and safe storage of mobility scooters within the council’s communal spaces.

This public consultation has provided an opportunity to engage with our residents and community groups, helping us to make the best possible decisions it comes to the management of mobility scooter usage and storage, protecting the health and safety of all residents living in our accommodation, as well as staff and visitors.

In total, 17 responses were captured by the online public consultation. One more response was captured via phone and inputted into the online consultation.

Support across the questions was reasonably high, with respondents tending to either agree or strongly agree with the aims of the policy. The average agreement was 73%, showing a good level of support for the Mobility Scooter Policy overall.

Responses have been carefully considered by the council and a consultation report has been produced. A copy of the report can be downloaded below.

The consultation highlighted a number of additional suggestions which the council have been considered and adopted into the final version of Sandwell Council’s Mobility Scooter Policy. These recommendations will inform our management process for mobility scooters within low- and high-rise flats going forward.

As a result of the feedback given by our residents, we are now working on policy focusing on the safe use and storage of e-bikes and e-scooters in council-owned accommodation and public spaces. A consultation for this policy will be available in the near future.