Tell us what you think and help shape Sandwell

Take part in consultations, surveys and conversations that interest you, and find out more about decisions we’ve made



Have your say

Open opportunities to get involved

Nominate a Greenspace

Over the coming summer months, we are pleased to announce that we will be delivering a focused programme to cleanse and improve some of our smaller, lesser-known green spaces and play areas across the borough. Whilst our larger Green Flag parks are a valued asset, we recognise that these smaller local spaces are equally important to residents—often serving as accessible, everyday areas for relaxation, play, and community use. We understand that not everyone is able to...

Closes 10 July 2026

Sandwell Community Survey

This survey is about your experience of Sandwell. Your feedback will assist us to understand what works well and what could be better and help improve local areas and services. This survey is anonymous and should only take a few minutes to complete.

Closes 19 July 2026
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Closed consultations and engagement

Issues we've asked you about previously

Mutual Exchange Policy

Moving home can be a big decision, especially when your circumstances change. Some tenants want to move to a larger or smaller home, be closer to family or support networks, or move to a different area. A mutual exchange allows council tenants to swap homes with another tenant, with the Council’s permission. Sandwell Council has a legal responsibility to make sure mutual exchanges are handled fairly, safely and lawfully, and that homes are suitable for the households living in...

Closed 1 July 2026

Learning and Development Policy

The quality and safety of housing services depend on the people delivering them. Whether you are a tenant, resident or member of staff, it matters that housing services are provided by people who are trained, skilled, professional and supported to do their jobs well. Sandwell Council has written a draft Learning and Development Policy. This policy sets out how the Council will make sure staff working in housing services are competent and accountable, and how learning will be...

Closed 1 July 2026

Abandoned Goods Policy

When a council tenancy ends, belongings are sometimes left behind in the property, garden or storage areas. This can happen for many reasons, including illness, bereavement, moving in a hurry, or difficult personal circumstances. Sandwell Council has written a draft Abandoned Goods Policy. This policy explains: What the Council means by “abandoned goods” What former tenants are responsible for when they move out What steps the Council will take if...

Closed 1 July 2026
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Your impact

Outcomes of issues we have asked you about previously. See all outcomes

We asked

Residents were invited to share their views on the proposed E-Bike and E-Scooter Policy, which outlines the council’s approach to managing the use, storage, and safety of e-bikes and e-scooters within council-owned accommodation.

We held a resident engagement session to discuss the proposed policy and gather feedback on key issues, including fire safety, storage, and appropriate use.

You said

Residents expressed concerns about the fire and safety risks associated with e-bikes and e-scooters, particularly within residential properties and communal areas. Concerns were raised about the potential for serious incidents, with one resident sharing an example of property damage caused by an e-bike.

Respondents highlighted the need for clear guidance within the policy on which types of e-bikes and e-scooters are safe to purchase, use and store, including reference to safety standards and manufacturers.

Residents also raised questions about whether a single policy should cover e-bikes, e-scooters, and mobility scooters. There were concerns about how any proposed measures would be enforced, including suggestions for a registration system and the role of CCTV.

Additional feedback included the importance of ensuring the policy covers visitors, the consideration of Portable Appliance Testing (PAT) for these devices, and the need to explore alternative storage options if restrictions are introduced.

While safety concerns were prominent, residents also recognised that e-bikes and e-scooters can provide an affordable and environmentally friendly mode of transpor

We did

We have reviewed the policy to strengthen guidance on fire safety risks and to ensure clearer information is provided on the safe purchase, use, and storage of e-bikes and e-scooters.

We have clarified the scope of the policy, including how it applies within council-owned properties and to visitors, and considered the role of safety measures such as PAT testing.

We have also considered the balance between safety concerns and the benefits of e-bikes and e-scooters as a sustainable transport option. Challenges around enforcement, storage provision, and resource constraints have been acknowledged and factored into the policy review.

Amendments have been made where appropriate, and all feedback from the engagement session has been considered in refining the final version of the policy.

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