Tenancy Sustainment Policy

Overview

We are working in partnership with local residents to develop our Tenant Sustainment Policy.

The Tenancy Sustainment Policy details Sandwell Council’s approach for helping residents effectively manage and maintain their council tenancies. It establishes frameworks to identify vulnerable households, provide support for those facing difficulties, and connect them with a variety of advocacy services offering advice and assistance. The policy also seeks to prevent homelessness and reduce the likelihood of tenancy breakdowns, such as abandonment, eviction, or early termination.

This policy will allow us to:

• Make the best use of affordable housing stock in Sandwell.
• Help households to meet their future and current housing needs.
• Create and encourage sustainable communities, as well as continuing to protect vulnerable residents.
• Minimise the number of tenancy failures and prevent homelessness.

Please take the time to read the draft policy before responding.

Comments are invited on the consultation by 28th April 2025. Your responses to the consultation will be anonymous.

Why your views matter

It is really important that we have the perspective of as many people as possible who live and work in Sandwell every day when developing the policy. We want to make sure that everyone has had an opportunity to be part of shaping this with us and look forward to hearing from as many of you as possible.

If you have any questions about the document or the consultation as a whole, please email housing_strategy@sandwell.gov.uk.

In line with the General Data Protection Regulations (GDPR) 2018, we will ensure all the information you provide is stored securely, following the seven key principles of GDPR. For further information, please visit our privacy notice page at http://www.sandwell.gov.uk/privacynotices