Rechargeable Repairs Policy

Overview

We are working with local residents to develop our Rechargeable Repairs Policy.

This policy explains how Sandwell Council manages rechargeable repairs. The main aims of this document are to:

• Outline the process for charging tenants for repairs caused by damage or neglect (whether intentional or accidental) while excluding normal wear and tear.
• Ensure repair costs are recovered fairly and efficiently, helping the Council manage its housing services responsibly.
• Prevent rechargeable repairs where possible by keeping tenants informed about their rights and responsibilities for repairs during their tenancy.

By clearly setting out these principles, the Council aims to maintain its homes and communal areas to a high standard, promote tenant accountability, and ensure fairness in managing repair costs.

Please take the time to read the draft policy before responding. Your responses will remain anonymous.

Why your views matter

Why your views matter:

It is really important that we have the perspective of as many people as possible who live and work in Sandwell every day when developing the policy. We want to make sure that everyone has had an opportunity to be part of shaping this with us and look forward to hearing from as many of you as possible.

If you have any questions about the document or the consultation as a whole, please email housing_strategy@sandwell.gov.uk.

In line with the General Data Protection Regulations (GDPR) 2018, we will ensure all the information you provide is stored securely, following the seven key principles of GDPR. For further information, please visit our privacy notice page at http://www.sandwell.gov.uk/privacynotices