Good Neighbourhood Management Policy

Residents were invited to share their views on our Good Neighbourhood Management Policy, which details how we will work with residents to create safe and supportive communities. The Good Neighbourhood Management Policy has been shared for feedback with our Tenant and Leaseholder Scrutiny Group. We also held an engagement session with residents to discuss our Good Neighbourhood Management Policy. Online consultation began on 24^th March and was open for five weeks, closing on 27^th April 2025.

Respondents told us that the policy should apply to all residents and not just tenants and leaseholders, and that the policy should more clearly outline the responsibilities of tenants and residents. Respondents also told us that the policy should be available in multiple languages to accommodate all residents.

In response to this feedback, we agree that the policy should be inclusive and encompass all types of residents, not just tenants and will reflect this in the policy. In addition, we will conduct a review of language barriers online, in person, and in policy documents, and revise the policy to include clear, specific actions for tenants and residents to be a responsible neighbour.

Amendments have been made to the policy where necessary. The finalised policies will be presented to Cabinet in May 2025, and a consultation report has been produced.