Current and Future Services for Over 55s

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1. Are you completing this survey for yourself or on behalf of someone else?

(Required) Myself A Family member, friend or neighbour

2. What do you find difficult in your day-to-day life?

(Required) Physical health Mental health Social connection Loneliness Travel Cost of living Digital world – online forms, accessing information Change of lifestyle i.e., divorce, separation, children growing up and leaving home (emptiness) Unsuitable housing Language Barriers (first language not English) Other – please specify:

Other

3. Are you aware of support available to help you keep mobile, fit and active across Sandwell?

(Required) Yes – I currently use them Yes- I know about them but don’t use them I’m not aware of any Not sure

If you answered Yes - I currently use them please add which ones in the comments box:

4. What would help you to access this support?

(Required) Being available at a local community venue Help planning a bus route Taking a friend or family member Knowing about the support and what it offers Flexible opening times or session times Support from a volunteer or community worker Online information that’s easy to find Other – please specify:

Other

5. What activities and/or support do you currently use?

(Required) Coffee mornings – with friends Lunch clubs Group of interest i.e. (arts and crafts/ dance class) Wellbeing groups Mental health groups One-to-One therapies Walking groups Leisure centres – fitness Local exercise groups Digital support groups Citizens Advice Bureau (CAB) Welfare support groups Food bank Do not access any services or support Other – please specify:

Other

6. Please tick all towns where you currently access activities or services.

(Required) Oldbury Smethwick Rowley Regis Tipton West Bromwich Wednesbury

7. If support was available in another town, would you travel subject to you being able to get there of course.

(Required) Yes No

8. How confident do you feel travelling around Sandwell (between the six towns)?

(Required) Very confident Somewhat confident Not very confident Not at all confident

If you answered not at all confident, please use the box to explain:

9. What activities or support do you feel are missing in your community?

(Required) Social clubs Information and advice about: Health Wellbeing Finance Community services Support on independent living Adaptations Care services Accredited - local Trader’s list Transportation – easier travel around the area Opportunities for volunteering Opportunities for safe community engagement (local pub, outing, theatre visit). Debt or money advice Digital Workshops (online safety) No support is missing Other – please specify:

Other

10. Do you feel you need information, advice or support to help you get involved in local activities and services?

(Required) Yes No Sometimes

11. What kind of information, advice or support would be most helpful to you?

(Required) Directory of local services and activities Information about how to access local support and activities Help with registering for activities or services Health and wellbeing advice – healthy living, managing conditions Advice on housing or home adaptations Advice on Living independently at home Peer support groups – sharing experiences Benefit Checks Welfare support groups Language support Other – please specify:

Other

12. It is very hard and extremely expensive to keep paper versions of a directory of local services up to date. If there was was something like a yellow pages of services and support online would you use it?

(Required) Yes No Yes I'd Get Someone to Help Me I would but I don't have anyone to help me

Other

13. If support Services and Groups were to come to your town a few times a year to showcase the range of support that is available to help you, and those who may care for you, to live safe and independently for longer would you attend?

(Required) Yes No

14. How would you like these services or support to be offered ? (Tick all that apply)

(Required) One physical building in Sandwell A local base in each of Sandwell six towns Online access (Website, Zoom etc) Telephone support Home visits or community outreach All of the above are important Other - please specify

Other

15. When should this service be available? (Tick all that apply)

(Required) Weekdays during office hours Some evenings Some weekends 24/7 digital or helpline access Not sure Other – please specify:

Other

16. Do you have any other comments, ideas or suggestions for services aimed for people aged 55 and over?

Please add your comments below