Contract for a New Carer's Support Service in Sandwell

Closed 31 May 2024

Opened 20 Mar 2024


Are you a family member, friend or neighbour who provides, or has provided, unpaid care to someone living in Sandwell?

Or do you have family or friends in Sandwell who provide unpaid care?

Or are you someone whose job involves working with carers

If you are, Sandwell Council wants your views as we plan to commission our new Carer's Support Service contract.

We need your help to design this service, to improve carer's lives.

The Carer's Support Service will be contracted to:

  • provide a central contact point for carers and for carers organisations to refer carers to.

  • raise the profile of carers and caring in Sandwell.

  • provide a visible and accessible place where carers can access information advice and guidance.

  • co-ordinate carer support activity to ensure there is a clear and accessible offer for carers in Sandwell.

  • support action to deliver the Joint Carers Strategy 2022-26

If you wish to share your views in a different way then please contact and state "Carers Service Contact"  by 5 May 2024

UK GDPR/Data Protection Act 2018

All information will be processed in accordance with UK GDPR and Data Protection Act 2018. Personal information will be held solely for the purposes of the consultation and to analyse the responses. The information will be held for a period of 6 months.

Please note this survey is anonymous and no personal details will be gathered.

For further information, please refer to the council’s privacy notice:

Why your views matter

By taking 10 minutes to tell us your views, you will help us ensure that the service we commission will offer the right support to carers at the right time, and in the right way.

Your time is really appreciated – Thank You.


  • All Areas


  • Open Consulation


  • Understanding Views